Business Agility: adaptation and people
Felipe Mejía
Felipe Mejía
Director de Operaciones de Castor Certificados en ITIL, agilidad y gamification. Scrum Master PSM I Certified. Orientado al cambio, entusiasta de la lectura y aprender. Consciente que se aprende más enseñando y facilitando a los demás. El pensamiento ágil nos facilita mejorar siempre.
Agilidad empresarial - Business Agility

Business agility: adaptation and people

Agility is the ability to adapt quickly in a constantly changing environment. In the digital age, this means that organizations must be able to respond rapidly to customer needs and market trends. Agility is not just a software issue but a philosophy governing the entire organization’s culture and behavior. When agility becomes part of your DNA (not just your IT department), you will see significant gains in productivity (understood as value delivery), quality and innovation throughout your organization.

Agility beyond software

Agility is not just about software. It is a mindset that can be applied to any organization and its processes, products and services. In the context of software development, agility is about developing an application with business value first in mind, which means being able to respond quickly to change by making decisions and implementing them quickly.

     Agile teams have leaders who trust them to do their job well and make decisions independently without waiting for approval from the top. Yet, they are responsible for their successes and they know it.

     When we apply agility to all aspects of an organization’s workflow, we call it “agile leadership.” This translates into more innovation (because ideas are easier to implement) and greater customer satisfaction (because everyone is striving to get things right). Agility has become essential as technology influences every industry, from banking to media companies, where customers expect consistent, low-cost delivery.

How to succeed in the digital age?

Digital transformation is a journey that requires all employees to work together with the help of IT. A successful digital transformation will need the right technology, but it also requires organizational and cultural change.

     Digital transformation is not a one-time event. It’s not just about implementing new technology or replacing old applications with new ones that run on cloud platforms and have a better user experience (UX). It’s not just about improving internal processes and business models through automation, AI and machine learning (ML) systems (albeit, rather important parts of any digital strategy) and it’s certainly not just about creating mobile apps for your customers or even building chatbots to interact with you digitally instead of over the phone or in person at their desks.

     Digital transformation is about making businesses more competitive and agile in a rapidly changing, digitally driven world. It’s about developing business models designed for the future, not the past.

The role of leadership

Agility and digital transformation are not something that can be forced, but must be nurtured and grown. This process is more straightforward if you have a strong leadership team that understands what it takes to create an agile culture from the top down.

     Leadership is critical to creating a culture of innovation. Leaders who embrace agile as part of their daily lives will also have no trouble helping others adopt this mindset. Leadership is not limited to executives at the top; you can find it everywhere in your organization -from product managers to support staff- in addition, each person plays an essential role in helping to create a culture in which agility thrives

The role of teams and people

Digital transformation is all about people: your leaders and executors. The success of your efforts will depend on them, so you must support their development in a way that empowers them. This means providing them with the tools they need to succeed and listening to their feedback and embracing change. This way, you can help build a culture that supports agility, making your organization more competitive in today’s digital world.

The role of agility

Understanding the role of agility within a broader transformation, leadership and management practices is critical to creating a culture of innovation.

     Agile organizations value agility as a mindset, culture, set of practices and way of working. They understand that agility is not isolated to the IT function but is needed throughout the organization. Agility is more than an IT function; it is the way to respond to environmental change by adapting quickly and creatively. It is important to note that agility has no boundaries: it can be applied to both internal functions (e.g., marketing) and external functions (e.g., suppliers).


Agility can play an essential role in digital transformation. A key element is adapting to change, which requires skilled and proactive people. This will help your company succeed in the digital age by fostering a culture of innovation and continuous improvement.

The cover image was taken from Undraw

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